Ombuds Services

Your NC State Student Ombuds brings many years of experience as an educator, advisor, administrator, and problem-solver to Student Ombuds Services.

The Student Ombuds has three primary roles:

to be a confidential resource, a sounding board that provides information, discusses university policies and procedures, and helps students resolve situations - ideally before they escalate,
to serve as a listening post for systemic concerns and to bring these to the attention of the university, and
to be an outreach educator; that is, someone who is available to present to campus groups on issues related to conflict, controversy, and communication. That includes diversity and inclusion, and how to be effective in difficult dialogues.

The Student Ombuds office is independent, impartial, informal and confidential. It operates in accordance with directives from the International Ombudsman Association. – the IOA Code of Ethics. and IOA Best Practices.

Learn more about how an Ombuds helps or seek answers to common questions – FAQs – about the office.

Contact NC State’s Student Ombuds Services for more information, to discuss an issue or situation confidentially, or to set up an appointment.

Recent News | Read more...

Staff Chat: Roy Baroff and Mike Giancola

November 11, 2016

NC State strives to foster a culture of organizational excellence for faculty, staff and students. Roy Baroff and Mike Giancola help the university achieve this goal by serving in separate, yet similar roles. We spoke with Baroff and Giancola on the importance of ombuds services to NC State, and how both provide important resources to the university.

Terms of Reference approved by Provost, Vice Chancellor & Dean

October 28, 2016

Student Ombuds Services is pleased to announce the signing of the NC State University Student Ombuds Services Terms of Reference by Provost Arden and Vice Chancellor and Dean Mullen. The document clearly outlines the purpose

What your Ombuds can and cannot do

October 27, 2016

Student Ombuds Services

If you are a student experiencing challenges due to Hurricane Florence, complete a Pack Essentials application and the Student Ombuds will be in contact. You can also visit the Pack Essentials website for a list of available resources.

What your Ombuds can and cannot do

Contact your Student Ombuds

Interested in a group presentation?

NC State Faculty Ombuds Office

Recent News | Read more...

Staff Chat: Roy Baroff and Mike Giancola

Terms of Reference approved by Provost, Vice Chancellor & Dean

What your Ombuds can and cannot do